Unanswered questions

Hello,We have detected a problem on the page where we publish Brightcove videos.The player we use has the playsinline attribute set to true.Indeed, it can be played without maximising the player, but we do not know why only part of the image is visible.It happens when loading the page on mobile devices.You can check it out here:  https://www.myoperaplayer.com/videoteca/opera/mitridate-re-di-pontoWhy does this happen?  

Hi AllThank you for your attention. I am trying to upload a video to Brightcove and upon publishing the quality is grainy. May I please confirm the right settings to choose when uploading videos. BestSrishti

Using the new NextGen Live streaming module with redundancy, I’ve encountered a workflow issue that I’d like some input on.With the Live 1.0 module and redundancy you got the following:A top level video ID you published to the audience, automatically handling switching between streams. A Master video ID A Backup video IDAll three of these video ID’s could have a short link URL published (i.e. https://bcove.video/12aBCd3 etc), which could then be shared with the producer or others on site for external monitoring. They would then be able to see how the Master and Backup video stream performed for the audience directly.Using the NextGen Live streaming module, this three way separation is gone. All you get is the top level video ID that automatically handles switching. This means the only way to monitor the “end product” the audience sees for Master and Backup is to be able to log in to Video Cloud Studio and monitor in the Live module. Our producers on site are not meant to do this task a

I used the Analytics module to check the daily_unique_viewer metric for a specific video during January. When I run the report for the full date range (1/1/2025–1/31/2025), it shows 5 daily unique viewers.However, when I run the same report broken down by each week in January, the cumulative total is only 2 daily unique viewers. Why is there such a discrepancy?Also, is this metric intended to represent an average per day or the actual count of unique viewers?My stakeholder needs to know how many people viewed the video overall. Is there a better metric or method to get this information?Thanks in advance for the help.

I want to create video branching based on user submission in the quiz. How can I do this on brightcove?