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Use this thread to ask questions related to product and features not listed anywhere else. Click on 'New Post' button on top right side of the page to ask your question.

  • 15 Topics
  • 33 Replies
15 Topics
A
Anitha NagarajuEmployee
posted in Others
Poll: Which AI Product Ideas Are You Interested In?

The Product Team is looking into ways AI can be used to benefit customers while they’re using Brightcove. Please answer the below poll so we can focus on what is important to you! If there are other AI ideas that would help solve your pain points, please add your thoughts in the comments below. 

940
A
1 year ago
C
Cory FitzptrickNew Participant
asked in Others
When will the Brightcove native sdk support gradle 8

Hello, When I upgrade the Brightcove native SDK to version to 9.0/9.2 with Android 14 configuration and Gradle 8.7 we an error. Looking at the native sdk docs it looks like Gradle 8 is not supported yet.I was wondering when this will be supported?From the docs linked above...Notes: Brightcove recommends always using the latest version with a specific version string. For example, review the build.gradle and gradle.properties files in the android-player-samples project. The ExoPlayer dependency includes the Native SDK for Android, so you do not have to include the SDK separately. Google's ExoPlayer is an open source, application-level media player for Android. Notice that we are using the ExoPlayer 2 framework. For details, see the Migrating to ExoPlayer 2 Framework document. Android Studio uses Gradle version 8+ and the SDK does not support it yet. Downgrade Gradle to v7.1.3 by changing in the build.gradle(PlayVideos) file In the Gradle Scripts.

411
Perla Olivas
2 months ago
Varsha Ahir
Varsha AhirCommunity Manager
posted in Others
BIG Announcement About Brightcove AI Suite

Did you catch our recent announcement about Brightcove AI suite! We are stoked about this phase and are currently working on pilots across these offerings.  If you are interested in a demo, reach out to our teams.I’d also love to share our CEO, Marc Debevoise’s video with you and give a big thank you to everyone who is helping shape this offering ahead of the general availability.  

360
Varsha Ahir
3 months ago
S
Sonya SpencerNew Participant
asked in Others
Video not loading after rendering

I got this message:No renditions are available.If this resource was uploaded recently, it may still be processing. Check again later. But when I go to my page, I see a red triangle with an exclamation mark 

671
Perla Olivas
4 months ago
T
Tim BenedictNew Participant
asked in Others
Retrieve SCORM completion status in Experience Lesson

Is it possible to use the JS Statement in the Display Rule of a Chapters Menu annotation to get the completionStatus from the LMS SCORM API?  f the status is “completed,” I want to display the Chapters Menu at the beginning of the video.Will I need to add code to the scorm_api_wrapper.js to make this work?

321
Perla Olivas
4 months ago
A
Amanda HallNew Participant
asked in Others
Is there a way to set the default timestamp for the poster and thumbnail when uploading a video

Our videos often have an intro slide/frame during the first few seconds (or more) of the video. Is there a way to set the default Poster and Thumbnail capture to a specific timestamp?For example, the ingest profile would always use the frame at 00:02 as the default poster/thumbnail.This would save us a few clicks (especially since we’re syncing most videos from an outside location rather than directly into BC).Thanks!

542
A
5 months ago
Joe Stoltz
Joe StoltzNew Participant
asked in Others
Download Full Res in Video Cloud?

I noticed the ability to download a video file exists in video cloud, but the highest resolution available is 720p. Is it possible to download the original hi-res file from video cloud? 

1586
Perla Olivas
5 months ago
Varsha Ahir
Varsha AhirCommunity Manager
posted in Others
3Play’s AI dubbing has a human side

We’re excited to share 3Play Media’s cutting-edge AI dubbing capabilities. 3Play’s human-in-the-loop process integrates human expertise into every stage of dubbing to guarantee top quality. Unlike AI-only solutions that compound errors at every step, 3Play’s approach is designed to provide consistent, high-quality results. It’s also more cost effective than traditional dubbing because it eliminates the need for lengthy manual processes. Check out the video below and read more here.  

150
Varsha Ahir
6 months ago
T
Tim BenedictNew Participant
asked in Others
Has anyone created a useful SCORM file from an Interactivity Experience?

I need a 100% viewing for a passing grade. Brightcove Support says that It is “not possible to eliminate the giant Header and submit button,” when displayed in the LMS. That header creates a situation where the viewer may not even see the top of the video, where a continue button is displayed to release a gated annotation.  Any advice would be helpful as Support has ignored my requests for further disccusion.

986
P
6 months ago
D
DanielleNew Participant
asked in Others
Video Link Help

I had a quick question. After publishing several videos lately to my team shortly after the link says “Page Not Found” am I doing something wrong that’s causing the video link to expire so quickly?

784
Perla Olivas
7 months ago
J
Jared CollettParticipating Frequently
posted in Others
Who is going to NAB Show?

Just wanted to see who is going to the NAB Show. I’ll be attending with focus around the Streaming Summit. This will be my first NAB Show, so if anyone is going or has any advice/suggestions, please let me know!

726
J
9 months ago
C
Caroline MurphyNew Participant
asked in Others
Geofiltering + VPN

“VPN/Proxy detection is enabled by default when geo-filtering is activated”Clarifying question - does this mean that when we have geofiltering enabled and we are only allowing US playback rights that if someone is living in Spain and has VPN set to America that Brightcove can detect this VPN use and block playback?

792
C
10 months ago
Ely Figarella
Ely FigarellaCommunity Manager
asked in Others
Formatting chapters in Interactive video

Interactivity related: When using chapters, can you select a frame thats shown before the chapter begins? For example when working in pharma, the prescribing info for a drug must always be seen. So, if we had chapters, can we make it so the video freezes on the part where the prescribing info shows first and then it can proceed with the chapter selected?

461
Andy Hartono
1 year ago
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Linda D'AngeloCommunity Manager
asked in Others
Publishing Videos

Can I publish more than one video to social media at a time?

462
Jeremy West
1 year ago
Sheryn Anthes
Sheryn AnthesCommunity Manager
asked in Others
How do I earn a badge in the Community?

@Varsha Ahir  How do people earn badges?

251
L
1 year ago

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