Groups
Events
Support
Documentation
- - Resources overview

Register for the upcoming webinar: Understanding Enterprise Video Analytics

(Wed, 22 May, 3:00 pm)

Resources

Explore resources and customer programs by Brightcove

Home
Resources overview

Getting Started

3 Categories
15 Articles

Other

1 Category
1 Article

Popular articles

Start Learning

Categories
Help others
Recently active

Ask the community

Ask product related questions here by clicking on 'New Post' button on top right side of the page.

Content Management

Content Management

7 topics
19 Replies

Customizations

3 topics
2 Replies

Integrations

9 topics
40 Replies

Live Streaming

2 topics
3 Replies

Players/Apps

7 topics
18 Replies

Video Analytics

Video Analytics

4 topics
14 Replies

Video Formats

2 topics
3 Replies

Others

6 topics
12 Replies

Mark MartelliNew Participant

Cue Points not displaying

I’m adding cue points to a video, but the cue point icon is not displaying on the timeline, and after adding a cue point it doesn’t actually appear in the cue point list. So, I have no way of deleting or adding them.What are some possible causes of this that I should be considering? I’m using Firefox browser version 115.9.1esr (64-bit) for Mac EDIT: confirming that this appears to be an issue with Firefox, or at least the ESR version I;m using. The cue points are displayed properly in Chrome 103.0.5060.134 (Official Build) (x86_64) for Mac.

Jeff PardenNew Participant

Frame.io integration

Wondering if anyone has insight on integrating Frame.io with Brightcove. Hoping to be able to send videos from Frame.io to Brightcove once they’re approved in Frame.io.

Frank RobergeNew Participant

Publish Content to Spotify

Does anyone know of a simple way to publish brightcove content to spotify?

Cameron MontesanoNew Participant

Issues with Players when using multiple

Hi all,New to using Brightcove so bear with me here. My place of employment currently uses Brightcove to play videos on our site and I’ve been tasked with supporting playlists in this component. I have it mostly working (both videos and playlists work independently, using the default player for the videos and a custom player for playlists) but if they’re on the same page together, the second one to come in looks a little funky. I’ll attach a screenshot of what I’m talking about.My suspicion is that there’s something in the import scripts that conflicts.I’m using JSP so here’s what it looks like.Import Scripts:<c:choose> <c:when test="${empty playerId}"> <script src="//players.brightcove.net/${accountId}/default_default/index.min.js" defer></script> </c:when> <c:otherwise> <script src="https://players.brightcove.net/${accountId}/${playerId}_default/index.min.js" defer></script> </c:otherwise></c:choose&gt

Steve GrassaNew Participant

Video Analytics

Live Stream Views

If I’m looking at the hourly view numbers for a program that was live streamed. Is there any way to tell how many are unique viewers and how many are holdovers from the previous hour?

Neerav AgrawalNew Participant

Bulk upload videos API

Do we have any option to bulk upload the videos in Brightcove? I can see there is a integration via google drive and dropbox but we don’t have those option in our organization to use. It would be great if someone can suggest any potential API by using which we can upload the videos programmatically in bulk. Thankyou!

su abtNew Participant

How to restrict download of video

I am not seeing any information in search that comes up with how to prevent downloading of your videos when you share them using a player and iframe on a website.

Neerav AgrawalNew Participant

Brightcove icon loader issue

I am using Brightcove connector version 6 + and on /brightcove/admin page I can see a loader icon on the page which doesn't go away. Have anyone faced this issue and let me know how to rectify this.

NeilNew Participant

Brightcove embedded player: does it create cookies?

I work at a software company that offers virtual sessions streams.We're integrated lightly with vimeo where we can embed your video player so our customers can host their videos within our product.I have a few cookie/privacy questions:1. Does your embedded player generate any cookies at all?2. If so, does it generate any non-essential cookies that would fall under categories such as usage, marketing, tracking, etc? We are evaluating how we have to handle our privacy/cookie banners that our customers interact with and need to understand any implications to 3rd party code such as the vimeo player.(currently rendered using the React player code on github)

Peter FaulhaberNew Participant

Content Management

Overview of video's with date last used

Hello, Is there a possiblity to get an overview, in for example in Excel, with all the video's with a date when they were last viewed?

Mark MartelliNew Participant

Cue Points not displaying

I’m adding cue points to a video, but the cue point icon is not displaying on the timeline, and after adding a cue point it doesn’t actually appear in the cue point list. So, I have no way of deleting or adding them.What are some possible causes of this that I should be considering? I’m using Firefox browser version 115.9.1esr (64-bit) for Mac EDIT: confirming that this appears to be an issue with Firefox, or at least the ESR version I;m using. The cue points are displayed properly in Chrome 103.0.5060.134 (Official Build) (x86_64) for Mac.

Sivasankari MuthuganapathyNew Participant

Video Analytics

Analytics all the videos uploaded which has no video impression

Hi,I am trying to get a report generated with all the videos uploaded which does has 0 video impression which totally comes to 1700 videos but where as when i generate a report only 300 is only generated. And the videos with 0 video impression are getting dropped. How do i generate a report with all the videos uploaded till now irrespective of the views and analytics. I tried passing more values in date range filter it still did not help. Thanks

Jeff PardenNew Participant

Frame.io integration

Wondering if anyone has insight on integrating Frame.io with Brightcove. Hoping to be able to send videos from Frame.io to Brightcove once they’re approved in Frame.io.

Alan KimreyNew Participant

Disabling TTL tokens for MP4 assets

@Varsha Ahir How does one disable the TTL tokens? As per the response in this post:

Frank RobergeNew Participant

Publish Content to Spotify

Does anyone know of a simple way to publish brightcove content to spotify?

Cameron MontesanoNew Participant

Issues with Players when using multiple

Hi all,New to using Brightcove so bear with me here. My place of employment currently uses Brightcove to play videos on our site and I’ve been tasked with supporting playlists in this component. I have it mostly working (both videos and playlists work independently, using the default player for the videos and a custom player for playlists) but if they’re on the same page together, the second one to come in looks a little funky. I’ll attach a screenshot of what I’m talking about.My suspicion is that there’s something in the import scripts that conflicts.I’m using JSP so here’s what it looks like.Import Scripts:<c:choose> <c:when test="${empty playerId}"> <script src="//players.brightcove.net/${accountId}/default_default/index.min.js" defer></script> </c:when> <c:otherwise> <script src="https://players.brightcove.net/${accountId}/${playerId}_default/index.min.js" defer></script> </c:otherwise></c:choose&gt

Steve GrassaNew Participant

Video Analytics

Live Stream Views

If I’m looking at the hourly view numbers for a program that was live streamed. Is there any way to tell how many are unique viewers and how many are holdovers from the previous hour?

Neerav AgrawalNew Participant

Bulk upload videos API

Do we have any option to bulk upload the videos in Brightcove? I can see there is a integration via google drive and dropbox but we don’t have those option in our organization to use. It would be great if someone can suggest any potential API by using which we can upload the videos programmatically in bulk. Thankyou!

Varsha AhirCommunity Manager

Ad Sales Operations

Welcome Welcome!

Hi Everyone! Welcome to the group. This group aims to connect professionals in Ad Sales Profession. This is your space to ask questions, seek solutions and get into meaningful conversations with each other. So get started, introduce yourself here or hit +New Post on top right side of the page and ask your question.

Varsha AhirCommunity Manager

Ad Sales Operations

Join the upcoming webinar on Ad Monetization

Hey All! Our VP of Global Ad Operations, @Michael Dorf is hosting a webinar on ‘How to Grow Your Ad Revenue with Brightcove Ad Monetization’. This webinar will teach you the the insights you need to scale, test, and evolve your ad strategy. Reserve Your Spot Now 👇🏾AMERICAS & EMEA TimezoneAPAC Timezone

Need more help?

Contact support

Contact our support team and we'll be happy to help you get up and running!

API documentation

Learn everything you need to know about our APIs

Resources

Find all the guidance you need as you navigate through Bright Spot community

Powered by Gainsight

Terms of Use Cookie settings

Sign up

Already have an account? Login

Brightcove Employee Login

LOGIN VIA OKTA

or

Full Name *

E-mail address *

Password *

I accept the terms of use and privacy policy

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Brightcove Employee Login

LOGIN VIA OKTA

or

Full Name

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK