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Video Analytics

This thread will help you learn how to use video analytics to check the performance and engagement of your videos. Click on 'New Post' button on top right side of the page to ask your question.

  • 12 Topics
  • 27 Replies
12 Topics
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Genico AielloNew Participant
asked in Video Analytics
Accessing Individual Viewer Account Metrics

Is there a way to generate a report that provide individual viewer metrics by each viewer account or id?  Is that a feature or module that needs to be enabled?  Can not figure out how to access this vital information.  Please advise if you have any knowledge or insight.   Thank You!

171
Andy Hartono
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Nathan SaferNew Participant
asked in Video Analytics
Media Module Analytics Gone

Brightcove updated its user interface in the last week or so and now I can't get at some of the Analytics data I was frequently using. If you click on any video there's no longer an Analytics tab. Also in the media tab I can no longer select "Views in the last 30 days" or "Last date viewed" to display as fields. Is there still a way to get those features or are they totally gone now? Could they please be added back.

202
Andy Hartono
Brant Jones
Brant JonesNew Participant
asked in Video Analytics
Analytics: closed caption use

Is there a way to see performance data related to people watching our videos with the closed-captions on? Can these data further be broken down by language? For example: 90 percent of people watch the video without captions, 5 percent watch it with Spanish captions, 3 percent with Chinese captions, and 2 percent with Greek captions.

181
R
J
Jon DenenbergNew Participant
asked in Video Analytics
Reasons why "players.brightcove.net" is Display Domain - Video Analtyics/Performance

Example: I have 110,000 total views for all my course offerings from Dec 1 through Feb 28. Almost 6k of the 110k views list “players.brightcove.net” as the Display Domain. Very few people have access to the direct links to the videos - most view the videos via an LMS.Do videos that indicate players.brightcove.com as the display domain play behind a firewall that blocks domain information? Or is there another reason or reasons this will happen?

251
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A
Aly GillenNew Participant
asked in Video Analytics
Can I Have a Dynamic Value in my Scheduled Report Name?

Hello,I have some scheduled analytics reports and was looking for a way for the report date to be included in the name automatically. Is there a way to specify that?For example, rather than having “ScheduledReport” sent to me every month, I’d like it if it was “[date]_ScheduledReport” like “January2025_ScheduledReport.”Thank you for your time,Aly

443
Varsha Ahir
E
Education TeamNew Participant
asked in Video Analytics
Engagment Score - Benchmarks

Hi, I’m wondering if people can share any benchmarks they use to assess engagement scores for videos. I understand the score and how it’s calculated and can find it in analytics, so really look to see how our scores compare across industries.. any generic categories would be helpful. Thanks, Pia 

311
Andy Hartono
J
Jon AshfordNew Participant
asked in Video Analytics
Can I exclude certain IPs from analytics reports

Is there a way to exclude certain IPs from the analytics reports? We log in regularly to make sure that the stream is working and would like to exclude us from being counted as a view when running reports.

622
Perla Olivas
R
Rebecca WilliamsNew Participant
asked in Video Analytics
Analytics on specific playlists

Hi,Hope someone can advise! I would like to tap into some insights and analytics on a couple of playlists I have set up that are being optimisation tested on our website - can anyone advise on whether this is possible and how to do?Thanks!

1132
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Sivasankari MuthuganapathyNew Participant
asked in Video Analytics
Analytics all the videos uploaded which has no video impression

Hi,I am trying to get a report generated with all the videos uploaded which does has 0 video impression which totally comes to 1700 videos but where as when i generate a report only 300 is only generated. And the videos with 0 video impression are getting dropped. How do i generate a report with all the videos uploaded till now irrespective of the views and analytics. I tried passing more values in date range filter it still did not help. Thanks

954
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Steve GrassaNew Participant
asked in Video Analytics
Live Stream Views

If I’m looking at the hourly view numbers for a program that was live streamed. Is there any way to tell how many are unique viewers and how many are holdovers from the previous hour?

1278
Andy Hartono
Liz Quintero
Liz QuinteroNew Participant
asked in Video Analytics
Data Filtering

Does Brightcove allow analytics data filtering by one component? For example: I want all videos, destination domains, devices, countries etc. filtered by "Player".

541
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A
Anonymous
asked in Video Analytics
QoE Data

How fresh is the data in QoE? and What's the difference between bitrate and available bitrate?

361
Varsha Ahir

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