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I need an API that allows me to retrieve a list of users with access to my Brightcove account for integration with another system.

Currently, there is no built-in option to download a user list from Brightcove Studio.

I have access to APIs such as:
🔹 https://cms.api.brightcove.com/v1/accounts/{{account_id}}/videos (for video management)

However, I couldn’t find an API to list users. AI-generated suggestions like:
🔹 https://oauth.brightcove.com/v4/accounts/{account_id}/users
🔹 https://cms.api.brightcove.com/v1/accounts/{account_id}/users

…do not seem to exist or return errors.

Has this functionality been removed?
Is there an alternative API to retrieve user access details?

Thanks in advance for your help!

​@Piotr Orzechowski There are no APIs for user management, this can only be done in the Video Cloud UI (or via your own organisational log in if using SSO).

APIs are available for most if not all other functionality (video and metadata workflows).


I had the same question for Brightcove previously. Unfortunately, as Ron mentioned, there is no public API available for customers to access this data—even though Video Cloud itself is built on top of internal APIs. Additionally, there’s no option to export the data to Excel or CSV.

There may be strong reasons for this limitation, possibly related to security or data governance.


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