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D
Denis KhooNew Member
asked in Video Formats
Download HLS and DASH from Brightcove

We have used Brightcove to transcode many of our videos into the HLS and DASH formats.  We’d like to leverage our transcoding and copy these HLS and DASH formats for use somewhere else.  Is there a way to download the raw HLS and DASH video formats?  

1
Andy Hartono
1 day ago
R
Ricky HoganNew Participant
asked in Players/Apps
Videos and Web Filters

Good morning all.  It is my understanding the brightcove host videos for NETACAD, a cisco training site. There are videos that are embedded on the netacad site, that our web filter is blocking. We have the Linewize web filter. I am looking for a URL to unblock in order for these videos to be watchable within our domain. Does anyone know a specific URL for videos hosted by brightcove that I can use to unblock in our filter? I have already added brightcove.com but that did not do the trick.  

1
Andy Hartono
1 day ago
J
Jamie CurryNew Participant
asked in Customizations
Transitioning Video to tall/story for Instagram post

I am new to this program and it’s REALLY not user friendly!  Our real estate brand is offering this as a perk.  I’ve completed the video but it will NOT let me post to social media or transition this video from a horizontal video to a tall story/reel (have of video is cut off).  Where do I begin? HELP.PS….our marketing director is on vacation until the 25th

1
Andy Hartono
1 day ago
G
Genna MaguireNew Participant
asked in Integrations
Character limit on YouTube description

When I post to YouTube, the description always gets cut off.  The full description never pulls completely. I am not out of (or anywhere near) the character limit. Any suggestions? 

4
Perla Olivas
3 days ago
S
Sonya SpencerNew Participant
asked in Others
Video not loading after rendering

I got this message:No renditions are available.If this resource was uploaded recently, it may still be processing. Check again later. But when I go to my page, I see a red triangle with an exclamation mark 

1
Perla Olivas
5 days ago
Varsha Ahir
Varsha AhirCommunity Manager
posted in Welcome to The Bright Spot
Introduce Yourself

Let’s get to know each other. Tell us:Your name Your company’s name and role there What do you expect to get out of this community  Your current obsession I will go first. I am Varsha Ahir, Bright Spot’s Community Manager. I expect this community to become a space of learning, knowledge sharing and growth for Brightcove customers. I am currently and forever obsessed with my dog, Laika 🐶

41
K
5 days ago
John Trimble
John TrimbleParticipating Frequently
asked in Customizations
Mobile responsive one column versus two

I wonder if anyone can offer advice.  Our home gallery https://dbdt.gallery.video/ renders in two columns on my phone.  We’re in a Catalogue Portal template set up by our vendor. I’m starting to look more at how to take more control of how our gallery looks to our patrons.  I’d love it if I could just tweak a setting for the gallery to render in one column on desktops and single column on mobile. This has been pretty easy to control with our regular Wordpress website, so if I could manage it for our video gallery, too, that would be nice.  Two columns is OK, but the short descriptions are so truncated in mobile view, and more and more of our patrons visit on mobile devices. Thanks for any suggestions! John

0
John Trimble
6 days ago
Varsha Ahir
Varsha AhirCommunity Manager
posted in Brightcove Innovation Program
Upcoming Focus Group: Viewer Registration and Management for Virtual Events

Hi Everyone! We are looking for participants for our upcoming focus group discussion. Whether you use Brightcove or another provider, you are invited to share your feedback on your current viewer registration and management process for virtual events. This session is also open to our Beacon customers. Please RSVP on the link below.  

0
Varsha Ahir
10 days ago
Elyse Jenkins
Elyse JenkinsEmployee
published in Past Webinars
Catch our latest webinar recording and recap: Amplify Your Events with Accessibility

Thank you to everyone who attended our webinar ‘From Live to On-Demand: Amplify Your Event with Accessibility’! The session recording along with the deck can be found below.Main LearningsInclusion and Accessibility as Priorities: It's essential to consider the benefits of prioritizing inclusion and accessibility in your event planning. This involves understanding the opportunity costs and the impact on the overall experience for all attendees. Compliance and Legal Considerations: Accessibility isn't just about inclusivity; it's also about adhering to legal and compliance standards , like the ADA and WCAG. Ensuring your event complies with these can protect your brand and audience. Check out  Importance of Accurate Captioning: Accurate captions are crucial for accessibility, especially in live events. Professional captioning may be necessary, particularly for content requiring high precision, like technical or industry specific events. Post-Event Engagement and Content Repurposing

551
Varsha Ahir
11 days ago
C
Cory FitzptrickNew Participant
asked in Others
When will the Brightcove native sdk support gradle 8

Hello, When I upgrade the Brightcove native SDK to version to 9.0/9.2 with Android 14 configuration and Gradle 8.7 we an error. Looking at the native sdk docs it looks like Gradle 8 is not supported yet.I was wondering when this will be supported?From the docs linked above...Notes: Brightcove recommends always using the latest version with a specific version string. For example, review the build.gradle and gradle.properties files in the android-player-samples project. The ExoPlayer dependency includes the Native SDK for Android, so you do not have to include the SDK separately. Google's ExoPlayer is an open source, application-level media player for Android. Notice that we are using the ExoPlayer 2 framework. For details, see the Migrating to ExoPlayer 2 Framework document. Android Studio uses Gradle version 8+ and the SDK does not support it yet. Downgrade Gradle to v7.1.3 by changing in the build.gradle(PlayVideos) file In the Gradle Scripts.

0
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12 days ago
D
Debbie BakerNew Participant
asked in Content Management
Reports on video updates

This choice in the reports section “video.updated_at” says it is the date/time when the video was last modified.But does that mean the actual video file was updated, or could that really mean anything was updated, such as the name, a tag, the role, etc?  I need a report on a group of videos to know the last time each one was updated with a new video file. Thanks

4
Andy Hartono
15 days ago
L
Lynn MNew Member
asked in Players/Apps
Display Name

Is it possible to edit the display name of a Brightcove link in a hyperlink? When clicking on “edit hyperlink”, the display name section is greyed out and cannot be edited.

1
Perla Olivas
17 days ago
T
Tim BenedictNew Participant
asked in Others
Retrieve SCORM completion status in Experience Lesson

Is it possible to use the JS Statement in the Display Rule of a Chapters Menu annotation to get the completionStatus from the LMS SCORM API?  f the status is “completed,” I want to display the Chapters Menu at the beginning of the video.Will I need to add code to the scorm_api_wrapper.js to make this work?

1
Perla Olivas
18 days ago
W
Will FindlayNew Participant
asked in Players/Apps
How to start a video with caption track off instead of on

I can’t seem to figure out how to have a video start playing that has a text track without the text track displaying by default. Is there a way to have the video start playing without the captions turned on?

6
Michael Arguin
19 days ago
S
Subin JamesNew Member
asked in Players/Apps
Miniplayer for mobile apps ios&android

How can I configure miniplayer in apps like youtube.

1
Perla Olivas
24 days ago
A
Alan KimreyParticipating Frequently
asked in Players/Apps
Interactivity player loads a cookie consent banner and we want to turn it off

We have a first use of the off-screen chapter experience, and the Hapyak iframe in the player loads a cookie consent banner. How can this be disabled?  

6
Perla Olivas
25 days ago

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