I am using Brightcove connector version 6 + and on /brightcove/admin page I can see a loader icon on the page which doesn't go away.
Have anyone faced this issue and let me know how to rectify this.
Question
Brightcove icon loader issue
I am using Brightcove connector version 6 + and on /brightcove/admin page I can see a loader icon on the page which doesn't go away.
Have anyone faced this issue and let me know how to rectify this.
Hi, Neerav,
Happy Friday!! Thanks a lot for bring this to our attention.
We will need to investigate a little more this behaviour with our connectors team. Can you help me opening a support ticket, please? You can open it send it us the steps to reproduce and some screenshots of the behaviour to this direction:
Thanks in advance for your cooperation on this, and we will be waiting for your ticket to continue assisting you.
Hi
Can you please have a look and help out here.
Hi
Can you please have a look and help out here.
Hi, Neerav,
Thank you so much for your response. Sure, let me find a resource to assist your ticket. I can confirm that we received your ticket.
We will keep you posted.
- Jorge Luis
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