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Question

Character limit on YouTube description

  • 5 September 2024
  • 4 replies
  • 30 views

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When I post to YouTube, the description always gets cut off.  The full description never pulls completely. I am not out of (or anywhere near) the character limit. Any suggestions?

 

4 replies

Perla Olivas
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  • Employee
  • 41 replies
  • September 5, 2024

Hi @Genna Maguire,

Thank you for sharing your questions on Bright Spot!

I sent you a private comment since I would like to get additional information in order to create a Support ticket. 

It will help us to gather additional info and have the possibility to troubleshoot. 

I appreciate your help!

Best,


Perla Olivas
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  • Employee
  • 41 replies
  • September 5, 2024

Hi @Genna Maguire,

I would like to share with you my test.

 

Could you kindly let me know if the behavior is on Video Cloud or YouTube?

Thank you!


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  • Author
  • New Participant
  • 1 reply
  • September 11, 2024

It is on video cloud. it does not pull the whole description

thank you for the help


Perla Olivas
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  • Employee
  • 41 replies
  • September 12, 2024

Hi @Genna Maguire,

Thank you for response!

Did you received my private message?

I will need additional information or a screen share so it would be better if we continue in a support ticket. 

I can create the ticket for you but I will need your email, you can share it via the private message. Or you can create the ticket using bc_support@brightcove.com

Thank you!


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