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Is there a way to set the default timestamp for the poster and thumbnail when uploading a video


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Our videos often have an intro slide/frame during the first few seconds (or more) of the video. Is there a way to set the default Poster and Thumbnail capture to a specific timestamp?

For example, the ingest profile would always use the frame at 00:02 as the default poster/thumbnail.

This would save us a few clicks (especially since we’re syncing most videos from an outside location rather than directly into BC).

Thanks!

Best answer by Perla Olivas

Hi @Amanda Hall ,

Thank you for sharing your questions on BrightSpot!

Currently, Brightcove does not have a built-in feature for this capability. However, we understand the importance of such functionality to enhance user experience and content customization.

To address this need, we can assist you in submitting an Enhancement Request to our product team. This request will ensure that your feedback and requirements are officially logged, providing visibility to our product development team about this feature request.

Please let us know if you would like to proceed with submitting the enhancement request or if you have any further questions regarding this matter. We're here to support you in optimizing your experience with Brightcove.

Have an excellent day,

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Perla Olivas
Forum|alt.badge.img

Hi @Amanda Hall ,

Thank you for sharing your questions on BrightSpot!

Currently, Brightcove does not have a built-in feature for this capability. However, we understand the importance of such functionality to enhance user experience and content customization.

To address this need, we can assist you in submitting an Enhancement Request to our product team. This request will ensure that your feedback and requirements are officially logged, providing visibility to our product development team about this feature request.

Please let us know if you would like to proceed with submitting the enhancement request or if you have any further questions regarding this matter. We're here to support you in optimizing your experience with Brightcove.

Have an excellent day,


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Thanks for the quick response @Perla Olivas . Yes, please proceed with submitting an enhancement request. Have a great weekend!


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