Hi,
I am not able to access Video Cloud, please help me. I always get below error.
![](https://uploads-us-west-2.insided.com/brightcove-us/attachment/60d31d6a-5504-409e-bf9a-f2176ea989df.png)
Thanks,
Parvathi Somanahalli
Hi,
I am not able to access Video Cloud, please help me. I always get below error.
Thanks,
Parvathi Somanahalli
Hi Parvathi,
Thank you for sharing your concern with us!
Since additional information will be needed to begin the investigation, can you help us create a case for the support team?
You can send an email here and we will follow up on your issue with priority: bc_support@brightcove.com or through the support portal https://supportportal.brightcove.com/
Have an excellent day,
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