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Question

Not Able to access VideoCloud

  • July 9, 2024
  • 1 reply
  • 70 views

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Hi,

 

I am not able to access Video Cloud, please help me. I always get below error.

 

Thanks,

Parvathi Somanahalli

1 reply

Perla Olivas
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  • Employee
  • 52 replies
  • July 9, 2024

Hi Parvathi, 

Thank you for sharing your concern with us!

Since additional information will be needed to begin the investigation, can you help us create a case for the support team?

You can send an email here and we will follow up on your issue with priority: bc_support@brightcove.com or through the support portal https://supportportal.brightcove.com/

Have an excellent day,