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Videos and Web Filters

  • September 5, 2024
  • 2 replies
  • 58 views

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Good morning all. 

 

It is my understanding the brightcove host videos for NETACAD, a cisco training site. There are videos that are embedded on the netacad site, that our web filter is blocking. We have the Linewize web filter. I am looking for a URL to unblock in order for these videos to be watchable within our domain. Does anyone know a specific URL for videos hosted by brightcove that I can use to unblock in our filter? I have already added brightcove.com but that did not do the trick.  

2 replies

Andy Hartono
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  • Brainy
  • September 14, 2024

Please check the following documentation: Brightcove Studio Architecture: Domains and Ports

Additionally, cross-check the Network/HAR file to identify any Brightcove related domains that need to be whitelisted.

I hope this information is helpful.


Perla Olivas
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  • Employee
  • September 25, 2024

Hi @Ricky Hogan,

Thank you for sharing your questions on Bright Spot!

I would like to supplement the information Andy shared above. 

Please check the following documentation: Brightcove Studio Architecture: Domains and Ports

I would suggest trying key domains for Brightcove with Wilcards that belong to the live product, for example:

*.bcovlive.io, live.brightcove.com

Happy to help!