Skip to main content
User Community Portal
Question

Videos and Web Filters

  • 5 September 2024
  • 2 replies
  • 41 views

Forum|alt.badge.img

Good morning all. 

 

It is my understanding the brightcove host videos for NETACAD, a cisco training site. There are videos that are embedded on the netacad site, that our web filter is blocking. We have the Linewize web filter. I am looking for a URL to unblock in order for these videos to be watchable within our domain. Does anyone know a specific URL for videos hosted by brightcove that I can use to unblock in our filter? I have already added brightcove.com but that did not do the trick.  

Andy Hartono
Forum|alt.badge.img+2

Please check the following documentation: Brightcove Studio Architecture: Domains and Ports

Additionally, cross-check the Network/HAR file to identify any Brightcove related domains that need to be whitelisted.

I hope this information is helpful.


Perla Olivas
Forum|alt.badge.img

Hi @Ricky Hogan,

Thank you for sharing your questions on Bright Spot!

I would like to supplement the information Andy shared above. 

Please check the following documentation: Brightcove Studio Architecture: Domains and Ports

I would suggest trying key domains for Brightcove with Wilcards that belong to the live product, for example:

*.bcovlive.io, live.brightcove.com

Happy to help!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings