We have over 200 registered users in our organization. It would be helpful to be able to email the group with best practice reminders etc. I see where I can see all the users in User Management, and I suppose I could copy/paste each individual email but is there an easier way to collate everyone’s email?
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Email all users
Best answer by Perla Olivas
Hi
Thank you for sharing your questions!
✅ Yes, according to Brightcove's public documentation, it is possible to export registered user data, including their email addresses, in a more efficient way than copying them individually..
Steps to export registered user data:
- Log in to Video Cloud Studio and navigate to the Registered Users module.
- Click the Export button.
- Select the export option you prefer:
- All registered users: exports data for all registered users.
- New users: exports data for users registered in the last month.
- Choose the data you want to include in the export file.
- Make sure to select the Email field to obtain users' email addresses.
- Click Export Data to generate and download the CSV file with the selected information.
This CSV file can be opened with spreadsheet programs, allowing you to manage user email addresses more efficiently for email marketing campaigns or customer engagement programs. (beacon-help.support.brightcove.com)
❗Keep in mind that this functionality is available in Brightcove Beacon.
💡As a workaround, we can create an enhancement request for our product team to evaluate and consider for future releases. Keep in mind that this does not guarantee the implementation of the request, but it can help increase its visibility.
Let me know if you would like to proceed with the enhancement request or if you need further guidance. Happy to help. 😊
Hi
Thank you for sharing your questions!
✅ Yes, according to Brightcove's public documentation, it is possible to export registered user data, including their email addresses, in a more efficient way than copying them individually..
Steps to export registered user data:
- Log in to Video Cloud Studio and navigate to the Registered Users module.
- Click the Export button.
- Select the export option you prefer:
- All registered users: exports data for all registered users.
- New users: exports data for users registered in the last month.
- Choose the data you want to include in the export file.
- Make sure to select the Email field to obtain users' email addresses.
- Click Export Data to generate and download the CSV file with the selected information.
This CSV file can be opened with spreadsheet programs, allowing you to manage user email addresses more efficiently for email marketing campaigns or customer engagement programs. (beacon-help.support.brightcove.com)
❗Keep in mind that this functionality is available in Brightcove Beacon.
💡As a workaround, we can create an enhancement request for our product team to evaluate and consider for future releases. Keep in mind that this does not guarantee the implementation of the request, but it can help increase its visibility.
Let me know if you would like to proceed with the enhancement request or if you need further guidance. Happy to help. 😊
Perla Olivas
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