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Google Analytics Plugin Implementation

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Can someone please help me implement the Google Analytics plugin correctly with a Brightcove video?

Best answer by Jorge Contreras

Michael Gray wrote:

Thanks @Varsha Ahir .  I have already gone through this document and it is still not clear exactly how I can send data directly to GA4.  I was able to connect the GA4 property to Brightcove and also I was able to create a player.  But just not clear on how I can implement this.  Can I do everything through the Brightcove admin and not have to change the code on the site?

Hi, Michael,

Thanks for bring this to our attention.

I recommend to open a support ticket and send all your questions. You can open it sending a email with the details to bc_support@brightcove.com

We will be waiting for your ticket to continue assisting you.

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4 replies

Varsha Ahir
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Hi @Michael Gray check this article out on the documentation portal: https://player.support.brightcove.com/plugins/google-analytics-plugin.html

Hope this helps. Feel free to share any follow up question. 

Varsha Ahir, Community Manager, Brightcove
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  • Michael Gray
  • Author
  • New Participant
  • 2 replies
  • March 9, 2024

Thanks @Varsha Ahir .  I have already gone through this document and it is still not clear exactly how I can send data directly to GA4.  I was able to connect the GA4 property to Brightcove and also I was able to create a player.  But just not clear on how I can implement this.  Can I do everything through the Brightcove admin and not have to change the code on the site?

Jorge Contreras
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Michael Gray wrote:

Thanks @Varsha Ahir .  I have already gone through this document and it is still not clear exactly how I can send data directly to GA4.  I was able to connect the GA4 property to Brightcove and also I was able to create a player.  But just not clear on how I can implement this.  Can I do everything through the Brightcove admin and not have to change the code on the site?

Hi, Michael,

Thanks for bring this to our attention.

I recommend to open a support ticket and send all your questions. You can open it sending a email with the details to bc_support@brightcove.com

We will be waiting for your ticket to continue assisting you.

- Jorge Luis
Varsha Ahir
1 person likes this
  • Varsha Ahir
    Varsha Ahir
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  • Michael Gray
  • Author
  • New Participant
  • 2 replies
  • March 20, 2024

Thank you @Jorge Contreras .  I just submitted a ticket.

Varsha Ahir
1 person likes this
  • Varsha Ahir
    Varsha Ahir

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