Hi Everyone! 👋🏻 We’re conducting research to optimize Brightcove’s website and your input is critical! Your feedback will help us better understand customer needs, improve the messaging, and enhance how we engage with our audience.
Here’s what to expect:
- Purpose: To understand your perspective and ensure our messaging resonates with customer needs
- Process: A 30-45 minute interview conducted by our trusted partner, REAKT, an outside agency specializing in user experience research and digital design. The sessions will be led by Kristi Pagoulatos, a User Experience Strategist with over 20 years of experience in healthcare, financial, and tech industries. Kristi is skilled at uncovering valuable insights through empathetic and customer-focused conversations.
- Confidentiality: Your feedback will remain completely anonymous to Brightcove, fostering honest and candid discussions.
- No Prep Needed: Just come as you are and share your thoughts openly!
To show our appreciation, we’re offering a $100 gift card for your time. Interested? Comment below, and I’ll send you the meeting details. We’re excited to have your voice help shape our next chapter! 😊
