The images registered in the "Poster" and "Thumbnail" fields for the audio material are not being reflected.

Question

I have uploaded an audio file and registered images in both the "Poster" and "Thumbnail" fields. However, when viewing the published video on a smartphone, the images are not displayed.

The images appear before playback, but once the video starts, the screen turns black. I would like the registered images to remain visible at all times.

Is there a way to achieve this?

I am not good at English, so please reply in simple English.

Best answer by Andy Hartono

Yes, it is possible.

Player JSON: "audio_poster_mode": true

or

Javascript: myPlayer.audioPosterMode(true);

Documentation: https://player.support.brightcove.com/playback/audio-only-player.html

Andy Hartono · Accepted Answer

Yes, it is possible.Player JSON:"audio_poster_mode": trueorJavascript: myPlayer.audioPosterMode(true);Documentation:https://player.support.brightcove.com/playback/audio-only-player.html

Perla Olivas · Answer

Hi ​@MomokaIchimiya,As ​@Andy Hartonomentioned, you can add the following line to your player in the json editor:“audio_poster_mode": true.In the following link you can find a demo video:https://players.brightcove.net/6200041321001/default_default/index.html?videoId=6369443799112It's a pleasure to resolve your questions!

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