Skip to main content
User Community Portal
Solved

The images registered in the "Poster" and "Thumbnail" fields for the audio material are not being reflected.

  • February 26, 2025
  • 2 replies
  • 25 views

Forum|alt.badge.img

I have uploaded an audio file and registered images in both the "Poster" and "Thumbnail" fields. However, when viewing the published video on a smartphone, the images are not displayed.

The images appear before playback, but once the video starts, the screen turns black. I would like the registered images to remain visible at all times.

Is there a way to achieve this?

I am not good at English, so please reply in simple English.

Best answer by Andy Hartono

Yes, it is possible.


Player JSON: "audio_poster_mode": true

or

Javascript: myPlayer.audioPosterMode(true);

 

Documentation: https://player.support.brightcove.com/playback/audio-only-player.html

View original
Did this topic help you find an answer to your question?

2 replies

Andy Hartono
Forum|alt.badge.img+2
  • Brainy
  • 53 replies
  • Answer
  • February 27, 2025

Yes, it is possible.


Player JSON: "audio_poster_mode": true

or

Javascript: myPlayer.audioPosterMode(true);

 

Documentation: https://player.support.brightcove.com/playback/audio-only-player.html


Perla Olivas
Forum|alt.badge.img
  • Employee
  • 52 replies
  • February 28, 2025

Hi ​@MomokaIchimiya,

As ​@Andy Hartono  mentioned, you can add the following line to your player in the json editor:

“audio_poster_mode": true.

In the following link you can find a demo video:

https://players.brightcove.net/6200041321001/default_default/index.html?videoId=6369443799112 

It's a pleasure to resolve your questions!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings