We have been happily rolling along on live streaming events with one access point, but a new stream team suggests that is like driving around without a seatbelt. Is it possible to switch access points mid-live-stream on the same video ID, or would we need to have twinned video ids running on one access point each? Not sure we could gracefully flip one to the other considering the complexity of our access control, though we do flip access from a live video to an on-demand clip after each performance (to which patrons who had access to livestream have seamless access).
Solved
Multiple access points for video live stream
+2Best answer by Perla Olivas
Hi
Thank you for sharing your questions on Bright Spot!
Using Redundant Groups on your account could be a solutions for your request. Live redundancy allows you to combine two or more live jobs into a single stream with automatic failover for uninterrupted, reliable playback.
A workaround could be adding a Redundant Group and link the same existent video ID/Job ID to the Redundant group, that will generate a new Job ID.
I suggest to reach out your Customer Success Manager in order to discuss the requirement to enable/create new redundant groups. Than you can create a support ticket so we can configure the new redundant group needed.
You can review the following documentation for more details: https://live.support.brightcove.com/live-module/live-redundancy.html
Happy to help!
+2Hi John, thank you for sharing this new feature. Could you provide more details on how to add multiple access points, how to switch between them, and if this feature is available on the Control Room page? Last but not least, I believe this feature will also impact CDN Origin usage.
Hi
Thank you for sharing your questions on Bright Spot!
Using Redundant Groups on your account could be a solutions for your request. Live redundancy allows you to combine two or more live jobs into a single stream with automatic failover for uninterrupted, reliable playback.
A workaround could be adding a Redundant Group and link the same existent video ID/Job ID to the Redundant group, that will generate a new Job ID.
I suggest to reach out your Customer Success Manager in order to discuss the requirement to enable/create new redundant groups. Than you can create a support ticket so we can configure the new redundant group needed.
You can review the following documentation for more details: https://live.support.brightcove.com/live-module/live-redundancy.html
Happy to help!
+2I knew I had seen it somewhere in the documentation and finally found it through a support ticket, right under my nose with the magic word, ‘redundancy.’ Thanks!
Reply
Most helpful members this week
Login to the community
No account yet? Create an account
Brightcove Employee Login
LOGIN VIA OKTAor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.