The Bright Spot | Brightcove Customer Community

Recent Topics
Help others
Categories

Frank RobergeParticipating Frequently

Integrations

Publish Content to Spotify

Does anyone know of a simple way to publish brightcove content to spotify?

33221

9 hours ago

Varsha AhirCommunity Manager

Brightcove Innovation Program

Upcoming Focus Group for Medium-sized, short-form content publishers customers using Google Ad Manager!

Hello Innovation Group Members!!!Our product team is working on building a unique, data driven Ad Break Optimizer in partnership with Google. If you are a medium-sized, short-form content publishers customers using Google Ad Manager, we would love to hear your thoughts on: How you're currently using GAM Video Ad Rules and Ad Break Templates Your experiences, pain points, and any gaps Future possibilities to drive engagement and revenue with these toolsYour input will help us create a solution that truly matters to our customers. If you are interested in participating, drop a comment here or RSVP on below link

10 hours ago

Megan FelzEmployee

Past Webinars

Webinar Recap: Boost Marketing with Video Data and MAP/CRM Integrations

Thank you to everyone who attended our webinar ‘Boost Marketing with Video Data and MAP/CRM Integrations’! The session recording along with the deck can be found below. For any questions, please post in comment section.Main Learnings: The Impact of Video in Marketing Automation Integrating video into marketing strategies enhances engagement and drives better results, making it a powerful tool for reaching and converting audiences. Enhanced Viewer Identification and Engagement Brightcove enables viewer identification through tools like lead forms and SSO connections. This data helps segment audiences by engagement level, location, or preferences, improving targeting and personalization. Integration with Marketing Automation Platforms (MAPs) Brightcove integrates seamlessly with MAPs like Eloqua, HubSpot, and Salesforce. Data such as viewing behavior and lead forms can be automatically synced to inform campaigns, lead scoring, and audience segmentation. Advanced Tracking and Report

14 hours ago

Stephanie BrewerCommunity Manager

Success Stories

How the LPGA Quickly Pivots to Accommodate Sports Broadcasting Rights

Founded in 1950, the Ladies Professional Golf Association (LPGA) is one of the world’s longest-running women’s professional sports organizations. The LPGA is best known for running the LPGA Tour, a series of golf tournaments for elite women professional golfers worldwide.Over the past few years, the LPGA found that video is one of the most effective ways to engage with and grow its fanbase. For example, with Brightcove Gallery, the LPGA provides on-demand video content on its website, such as highlight reels, player interviews, and more.As its fanbase grows internationally, the LPGA wanted to deploy live streaming to reach even more people. However, the world of sports broadcasting rights can be tricky to navigate. Traditional TV broadcasting—and even some tournaments—might restrict which countries can stream gameplay. Weather and other unpredictable events can also interrupt planned broadcasting, leaving viewers wondering where and how they’ll watch their favorite players.Navigating R

1 day ago

Alan KimreyParticipating Frequently

Players/Apps

Interactivity player loads a cookie consent banner and we want to turn it off

We have a first use of the off-screen chapter experience, and the Hapyak iframe in the player loads a cookie consent banner. How can this be disabled?

1049

5 days ago

John TrimbleInspiring

Customizations

Android access control authentication bug

No matter where the cursor is for entering the emailed authentication code, when you type in a number, it goes into the second box, and authentication fails. https://photos.app.goo.gl/5xgroEEKwxQfHuSFAI think this is likely an issue with the customized plugin for access control that we use, possibly a javascript bug. Since the custom plugin we use is based on Brightcove player, I thought it might be worth asking if anyone else has ever encountered something like this. The developer says it’s a google problem, and Google says talk to the developer, so we have been stymied. We have sign in with authentication by email to access videos, but in most cases, there’s a magic link that’s the primary method of access. But when it’s a package of videos, sign in is the only way. Authentication by typing in an emailed code works with every device except Android, and for Android, it’s a problem regardless of which browser is being used.

563

6 days ago

Megan FelzEmployee

Introducing Brightcove Marketing Studio for Sales

With Brightcove Marketing Studio for Sales, you can now empower your entire sales force to easily create custom, branded video content quickly and at scale - all while managing users and your brand from one centralized platform. It’s video production made easy. You can read more about it here. Drop a comment if you want to learn more.

160

6 days ago

Varsha AhirCommunity Manager

Brightcove Innovation Program

POLL: What should we name our new offering in Video Cloud?

We would love your feedback on a name for a new offering that we are launching in Video Cloud. This feature will empower your entire sales force to create custom, branded video content quickly and easily.

190

15 days ago

Cory FitzptrickNew Participant

Others

When will the Brightcove native sdk support gradle 8

Hello, When I upgrade the Brightcove native SDK to version to 9.0/9.2 with Android 14 configuration and Gradle 8.7 we an error. Looking at the native sdk docs it looks like Gradle 8 is not supported yet.I was wondering when this will be supported?From the docs linked above...Notes: Brightcove recommends always using the latest version with a specific version string. For example, review the build.gradle and gradle.properties files in the android-player-samples project. The ExoPlayer dependency includes the Native SDK for Android, so you do not have to include the SDK separately. Google's ExoPlayer is an open source, application-level media player for Android. Notice that we are using the ExoPlayer 2 framework. For details, see the Migrating to ExoPlayer 2 Framework document. Android Studio uses Gradle version 8+ and the SDK does not support it yet. Downgrade Gradle to v7.1.3 by changing in the build.gradle(PlayVideos) file In the Gradle Scripts.

291

20 days ago

John TrimbleInspiring

Customizations

Mobile responsive one column versus two

I wonder if anyone can offer advice. Our home gallery https://dbdt.gallery.video/ renders in two columns on my phone. We’re in a Catalogue Portal template set up by our vendor. I’m starting to look more at how to take more control of how our gallery looks to our patrons. I’d love it if I could just tweak a setting for the gallery to render in one column on desktops and single column on mobile. This has been pretty easy to control with our regular Wordpress website, so if I could manage it for our video gallery, too, that would be nice. Two columns is OK, but the short descriptions are so truncated in mobile view, and more and more of our patrons visit on mobile devices. Thanks for any suggestions! John

541

20 days ago

Frank RobergeParticipating Frequently

Integrations

Publish Content to Spotify

Does anyone know of a simple way to publish brightcove content to spotify?

33221

9 hours ago

Alan KimreyParticipating Frequently

Players/Apps

Interactivity player loads a cookie consent banner and we want to turn it off

We have a first use of the off-screen chapter experience, and the Hapyak iframe in the player loads a cookie consent banner. How can this be disabled?

1049

5 days ago

Varsha AhirCommunity Manager

Brightcove Innovation Program

POLL: What should we name our new offering in Video Cloud?

190

15 days ago

Cory FitzptrickNew Participant

Others

When will the Brightcove native sdk support gradle 8

291

20 days ago

Anthony WestNew Participant

Video Formats

Edit 1 of 1 social video for my ig stories

Hi, I don’t see how to edit the “1 of 1” campaign video for 9:16 format for my IG stories. I just see the regular “Vertical” format. It’s saying the other sizes are unavailable. *Would like to add in my own footage. Any help? Thanks!

625

21 days ago

Bryan ZilligNew Member

Customizations

Dual Chapters Menu in BrightCove Experiences

We are making BrightCove Projects, importing them into BrightCove Experiences, adding a Chapter menu, downloading SCORM, unzipping the file, and adding some extra code since out of the box the SCORM file does not allow videos to go fullscreen. The issue is that the added code does allow the video to go fullscreen, but it appears there are dual Chapters menus. It’s very apparent when you go fullscreen, click the Chapters menu, and then hit escape to make the video it’s original size. You can see two Chapters menus, one that is the size of the fullscreen video and one the size of the original video. Does anyone know why there would be two Chapters menus?

282

29 days ago

Perry WongNew Participant

Players/Apps

Embedding videos in Microsoft Powerpoint

Hi all MS PowerPoint allows for embedding videos from certain sources, e.g., YouTube, without inserting them.Is there a way to do this for Brightcove videos?

943

30 days ago

Thomas BurmanNew Member

Customizations

API connection to SalesForce Marketing Cloud

Looking to send analytics data via API to a SalesForce Marketing Cloud data extension.What steps are included and how are client Secrets generated?

211

1 month ago

Satish KolliNew Member

Integrations

Want to add CSP Nonce Attribute to STYLE tag which is getting added for video players

On click of video play button, STYLE tag is getting added specific to that player in HEAD tag of our page.Our requirement is to add a CSP Nonce Attribute to that STYLE tags generated by player (example js path: //players.brightcove.net/5807743125001/FHM4NjmJvQ_default/index.min.js).Please let us know how we can add new CSP Nonce attribute.Thanks,Satish

371

1 month ago

Jamie CurryNew Participant

Customizations

Transitioning Video to tall/story for Instagram post

I am new to this program and it’s REALLY not user friendly! Our real estate brand is offering this as a perk. I’ve completed the video but it will NOT let me post to social media or transition this video from a horizontal video to a tall story/reel (have of video is cut off). Where do I begin? HELP.PS….our marketing director is on vacation until the 25th

402

1 month ago

Ask the community

Ask product related questions here by clicking on 'New Post' button on top right side of the page.

Content Management

10 topics
29 Replies

Customizations

9 topics
15 Replies

Integrations

13 topics
65 Replies

Live Streaming

5 topics
12 Replies

Players/Apps

16 topics
46 Replies

Video Analytics

6 topics
18 Replies

Video Formats

5 topics
12 Replies

Others

15 topics
33 Replies

Additional Topics

Have something else in mind to share? Use this thread

Post Webinar Questions

2 topics
1 Reply

Customer Community

+ New Post

Quick Links

Resources

Getting Started
Get to Know Others
Groups
Events
Product Updates

Register for the Upcoming Events

Leaderboard

Make a new post and answer questions to earn points

Show full leaderboard

Welcome to the Bright Spot

Spotlight

Ask the community

Content Management

Customizations

Integrations

Live Streaming

Players/Apps

Video Analytics

Video Formats

Others

Additional Topics

Post Webinar Questions

Quick Links

Register for the Upcoming Events

Leaderboard

Make a new post and answer questions to earn points

Got a question? Pick a category

Content Management

Customizations

Integrations

Live Streaming

Players/Apps

Video Analytics

Video Formats

Others

Other Resources

Blog

Customer Stories

Analyst Reports

Welcome to the Bright Spot

Spotlight

Quick Links

Register for the Upcoming Events

Leaderboard

Make a new post and answer questions to earn points

Got a question? Pick a category

Other Resources

Sign up

Brightcove Employee Login

Login to the community

Brightcove Employee Login

Scanning file for viruses.

This file cannot be downloaded