The Bright Spot | Brightcove Customer Community

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Edit 1 of 1 social video for my ig stories

Hi, I don’t see how to edit the “1 of 1” campaign video for 9:16 format for my IG stories. I just see the regular “Vertical” format. It’s saying the other sizes are unavailable. *Would like to add in my own footage. Any help? Thanks!

1 day ago

Brant JonesNew Participant

Content Management

Creating a video hub / channel

Hi. My company has learned of several employees using private Camtasia and Vimeo accounts to share tutorials with customers. Without clamping down too hard, we’d still like to have more oversight and QC over these videos.One option we discussed is to create a centralized, branded “hub” where users can upload their videos and create their own playlists, which could then be shared out to customers. Can such a thing be done with Brightcove? TIA.

1 day ago

Varsha AhirCommunity Manager

Welcome to The Bright Spot

Introduce Yourself

Let’s get to know each other. Tell us:Your name Your company’s name and role there What do you expect to get out of this community Your current obsession I will go first. I am Varsha Ahir, Bright Spot’s Community Manager. I expect this community to become a space of learning, knowledge sharing and growth for Brightcove customers. I am currently and forever obsessed with my dog, Laika 🐶

1 day ago

Perry WongNew Participant

Players/Apps

Embedding videos in Microsoft Powerpoint

Hi all MS PowerPoint allows for embedding videos from certain sources, e.g., YouTube, without inserting them.Is there a way to do this for Brightcove videos?

5 days ago

Thomas BurmanNew Member

Customizations

API connection to SalesForce Marketing Cloud

Looking to send analytics data via API to a SalesForce Marketing Cloud data extension.What steps are included and how are client Secrets generated?

5 days ago

Katie McPheeEmployee

Brightcove Innovation Program

Quick Conversation: Help Us Fine-Tune Our Messaging

Happy Friday Everyone! As the new VP of Product Marketing I am eager to speak with a few customers to ensure our messaging truly reflects what’s important to you. We’d really value your unique insights and would love to hear your thoughts!It’s a quick 15-minute call, and your feedback will directly help shape how we communicate and create value for customers like you. As a thank you, we’re offering a special e-voucher to the first five customers who join us for the conversation.Would you be up for a quick chat sometime next week? I’ve attached a couple of documents to get your input on.If you are interested, please drop a comment below and we will reach out.

5 days ago

Varsha AhirCommunity Manager

Brightcove Innovation Program

Focus Group: Help Shape the Future of Webinar Hosting

Our Product Manager, @Robert Figueras is looking for your feedback aimed at enhancing your webinar hosting experience. In this session, we want to explore how a simple live encoder for webinars could benefit you. Your insights will help us understand:Who our users are: Share your experiences and demographics. Preferred workflows: Let us know how you envision using a live encoder. Current pain points: Discuss any challenges you face with your existing setup. Tool limitations: Explain why other tools may not be meeting your needs.RSVP HERE 👇🏽

6 days ago

Varsha AhirCommunity Manager

Others

BIG Announcement About Brightcove AI Suite

Did you catch our recent announcement about Brightcove AI suite! We are stoked about this phase and are currently working on pilots across these offerings. If you are interested in a demo, reach out to our teams.I’d also love to share our CEO, Marc Debevoise’s video with you and give a big thank you to everyone who is helping shape this offering ahead of the general availability.

7 days ago

Megan FelzEmployee

Past Webinars

Catch our latest webinar recording and recap: Strengthening Employee Engagement with Video

Thank you to everyone who attended our webinar ‘Strengthening Employee Engagement with Video’! The session recording along with the deck can be found below. For any questions, please post in comment section.Main Learnings: Comprehensive Content Management Workflow: The platform supports easy video uploading, integration with Dropbox and Google Drive, auto-captioning, and metadata management, streamlining video content organization and empowering teams to contribute corporate content. Powerful Video Editing Features: Users can combine multiple video clips, add voiceovers, use motion templates, and incorporate text overlays, all with a simplified editor that doesn't require professional video editing skills. Templates can also be created for brand consistency. Versatile Distribution and Engagement Tools: Brightcove allows users to publish videos to websites, social media, and internal communication platforms with ease. Users can also create gallery-style video pages that mimic Netfli

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7 days ago

John TrimbleInspiring

Integrations

EMERGENCY SUPPORT REQUEST Player overlay disappeared from our gallery

I am unable to log into support portal still, so posting here. Our player put an overlay on https://dbdt.gallery.video/ with access control diverting to forms. This has disappeared just as our season launch commenced with brochures direct to that gallery, so it’s really important we get that working again. Not sure if the issue is at Donate2 creator of our player or recent changes you’ve been making.

15 days ago

Anthony WestNew Participant

Video Formats

Edit 1 of 1 social video for my ig stories

1 day ago

Brant JonesNew Participant

Content Management

Creating a video hub / channel

1 day ago

Perry WongNew Participant

Players/Apps

Embedding videos in Microsoft Powerpoint

Hi all MS PowerPoint allows for embedding videos from certain sources, e.g., YouTube, without inserting them.Is there a way to do this for Brightcove videos?

5 days ago

Thomas BurmanNew Member

Customizations

API connection to SalesForce Marketing Cloud

Looking to send analytics data via API to a SalesForce Marketing Cloud data extension.What steps are included and how are client Secrets generated?

5 days ago

Satish KolliNew Member

Integrations

Want to add CSP Nonce Attribute to STYLE tag which is getting added for video players

On click of video play button, STYLE tag is getting added specific to that player in HEAD tag of our page.Our requirement is to add a CSP Nonce Attribute to that STYLE tags generated by player (example js path: //players.brightcove.net/5807743125001/FHM4NjmJvQ_default/index.min.js).Please let us know how we can add new CSP Nonce attribute.Thanks,Satish

15 days ago

Bryan ZilligNew Member

Customizations

Dual Chapters Menu in BrightCove Experiences

We are making BrightCove Projects, importing them into BrightCove Experiences, adding a Chapter menu, downloading SCORM, unzipping the file, and adding some extra code since out of the box the SCORM file does not allow videos to go fullscreen. The issue is that the added code does allow the video to go fullscreen, but it appears there are dual Chapters menus. It’s very apparent when you go fullscreen, click the Chapters menu, and then hit escape to make the video it’s original size. You can see two Chapters menus, one that is the size of the fullscreen video and one the size of the original video. Does anyone know why there would be two Chapters menus?

19 days ago

Jamie CurryNew Participant

Customizations

Transitioning Video to tall/story for Instagram post

I am new to this program and it’s REALLY not user friendly! Our real estate brand is offering this as a perk. I’ve completed the video but it will NOT let me post to social media or transition this video from a horizontal video to a tall story/reel (have of video is cut off). Where do I begin? HELP.PS….our marketing director is on vacation until the 25th

19 days ago

Ricky HoganNew Participant

Players/Apps

Videos and Web Filters

Good morning all. It is my understanding the brightcove host videos for NETACAD, a cisco training site. There are videos that are embedded on the netacad site, that our web filter is blocking. We have the Linewize web filter. I am looking for a URL to unblock in order for these videos to be watchable within our domain. Does anyone know a specific URL for videos hosted by brightcove that I can use to unblock in our filter? I have already added brightcove.com but that did not do the trick.

20 days ago

Genna MaguireNew Participant

Integrations

Character limit on YouTube description

When I post to YouTube, the description always gets cut off. The full description never pulls completely. I am not out of (or anywhere near) the character limit. Any suggestions?

1 month ago

John TrimbleInspiring

Customizations

Mobile responsive one column versus two

I wonder if anyone can offer advice. Our home gallery https://dbdt.gallery.video/ renders in two columns on my phone. We’re in a Catalogue Portal template set up by our vendor. I’m starting to look more at how to take more control of how our gallery looks to our patrons. I’d love it if I could just tweak a setting for the gallery to render in one column on desktops and single column on mobile. This has been pretty easy to control with our regular Wordpress website, so if I could manage it for our video gallery, too, that would be nice. Two columns is OK, but the short descriptions are so truncated in mobile view, and more and more of our patrons visit on mobile devices. Thanks for any suggestions! John

1 month ago

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