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Hello,We have detected a problem on the page where we publish Brightcove videos.The player we use has the playsinline attribute set to true.Indeed, it can be played without maximising the player, but we do not know why only part of the image is visible.It happens when loading the page on mobile devices.You can check it out here:  https://www.myoperaplayer.com/videoteca/opera/mitridate-re-di-pontoWhy does this happen?  

Hi AllThank you for your attention. I am trying to upload a video to Brightcove and upon publishing the quality is grainy. May I please confirm the right settings to choose when uploading videos. BestSrishti

Using the new NextGen Live streaming module with redundancy, I’ve encountered a workflow issue that I’d like some input on.With the Live 1.0 module and redundancy you got the following:A top level video ID you published to the audience, automatically handling switching between streams. A Master video ID A Backup video IDAll three of these video ID’s could have a short link URL published (i.e. https://bcove.video/12aBCd3 etc), which could then be shared with the producer or others on site for external monitoring. They would then be able to see how the Master and Backup video stream performed for the audience directly.Using the NextGen Live streaming module, this three way separation is gone. All you get is the top level video ID that automatically handles switching. This means the only way to monitor the “end product” the audience s

I used the Analytics module to check the daily_unique_viewer metric for a specific video during January. When I run the report for the full date range (1/1/2025–1/31/2025), it shows 5 daily unique viewers.However, when I run the same report broken down by each week in January, the cumulative total is only 2 daily unique viewers. Why is there such a discrepancy?Also, is this metric intended to represent an average per day or the actual count of unique viewers?My stakeholder needs to know how many people viewed the video overall. Is there a better metric or method to get this information?Thanks in advance for the help.

Hi, can anyone recommend a Live Captions tool for creating Japanese CC. Thankshttps://marketplace.brightcove.com/t/categories/Accessibility/Live%20Captions%20and%20Localization Gk

I want to create video branching based on user submission in the quiz. How can I do this on brightcove?

We just upgraded to AEM 6.5.21.0 and we're using brightcove_connector.ui.apps-6.0.6. When we try to load the Brightcove UI, we get the following error in the log:2024-08-01 11:57:35.803 ERROR [com.coresecure.brightcove.wrapper.webservices.BrcApi] org.apache.sling.commons.json.JSONExceptionorg.apache.sling.commons.json.JSONException: A JSONObject text must begin with '{' at character 0 of at org.apache.sling.commons.json.JSONTokener.syntaxError(JSONTokener.java:449) [org.apache.sling.commons.json:2.0.20] at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:187) [org.apache.sling.commons.json:2.0.20] at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:285) [org.apache.sling.commons.json:2.0.20] at com.coresecure.brightcove.wrapper.webservices.BrcApi.getLabels(BrcApi.java:227) at com.coresecure.brightcove.wrapper.webservices.BrcApi.apiLogic(BrcApi.java:682) at com.cor

Hi there,I am trying to upload/embed our school video on our website. The video shows up correctly under ‘Media’, however when I copy the video URL by selected ‘Embed on Website’, the video shows a black screen and will not play. I’ve followed the steps as outlined by the School Website Upgrade guides but I must be doing something wrong. Can someone help me with this please? Thanks,Laura

I want to fetch the list of all videos linked to my brightcove account and this list should be sorted based on size of the videos.While going through brightcove API docs I came across this reference: https://apis.support.brightcove.com/cms/references/reference.html#tag/Videos/operation/GetVideos. As you can see over here, there’s no size based sort supported as a query param.Is there a way to achieve this fetch or should I fetch the list of videos and sort it based on size info provided in the Digital master field?

I am having issues with Player styles in gallery mode.I set my player button to central and red with a logo overlay and campaign lead form enabled.When I assign this player to my landing page gallery experience, however, the play button is grey and to the left, and the logo overlay is not showing.I have saved and published the player, left it for over 10 minutes, checked all settings and can’t see a reason why the player styles aren’t showing and it’s driving me crazy at the moment.  TIA

When I share a YouTube video in e.g. Whatsapp it converts the URL with a link preview of the video.If I do share a Brightcove video via Embedded and publish to web steps, the generated URL isn’t showing me the link preview panel. With lot’s of extra steps, by creating a gallery in-page experience I create a URL where this link preview is working. Is there a way I can enable the link preview when using the publish to web option? 

Hi team, Wondering what I’m doing wrong here. I’m trying to download a video that was uploaded a few months back in 1920x1080 resolution. However now when I go to get the file, the highest quality it will allow me to download is 1280x720. Why is that? And how can I change that? Thank you in advance.  

Re: https://www.brightcove.com/product-communications/break-language-barriers-instantly-with-universal-translator/Do I need to do anything to enable the new translation tools? I don’t see any buttons or anything in the Upload screen or the Tracks tab that would start the translation process. We have an Enterprise account for Brightcove Studio.

I find it really annoying that you folks are making UI changes and are not communicating these changes to your customers.A good example is the searching videos. What happened to the saved searches?There have been other changes which I’m not going to get into now, but it would be helpful if changes are communicated.

Is there way to append a short video to the end of another video. We want to add short 30-second self promos to the end of our regular videos. Right now, we manually do this during the editing process. I was hoping there was a more automated way to do that in the Brightcove.

Anybody know how to switch from 2.0 back to 1.0? 

Does the AEM Brightcove connector offer support for Brightcove gallery functionality?

Mark your calendars! Thursday, July 10 at 8 PM Central, join us live for a brand-new episode of EVP Explorations with host Todd Bates, streaming on Facebook, YouTube, Twitch, and https://evpexplorations.comThis week, we welcome back our guest Katie Buller Kintner for Part 2 of our powerful and personal conversation about the world of EVP and paranormal investigation.Katie is a retired library technician with a deep history in the field—having worked at UW-Madison, the University of Illinois, and LA Pierce College.Her journey into the paranormal began with a ghostly childhood visitation, and she’s been searching for answers ever since.Now, at nearly 75 years old, Katie continues to pursue what lies beyond, leading ghos

Let’s talk EVP. For decades, researchers and enthusiasts alike have claimed to capture unexplained voices on audio recordings—voices that weren’t heard at the time of the recording. These are known as Electronic Voice Phenomena, or EVP. But here’s the big question: Are we actually hearing spirit voices? Or are we simply experiencing pareidolia—the brain’s tendency to find meaningful patterns in random noise? Some EVPs are whispery and vague, needing subtitles to guide interpretation. Others are startlingly clear. Skeptics argue it’s all suggestion and misinterpretation, while believers insist the voices are direct communication from the other side. We want to hear your take:  Have you ever captured an EVP? Do you think they represent real evidence of spirit communication? Or do you think our minds are just making sense of static?  

Artificial Intelligence (AI) is transforming various sectors, and education is no exception. As schools and universities increasingly integrate AI technologies into their curricula and administrative processes, it raises several important questions about its impact. How is AI reshaping the educational landscape, and what are the implications for students, teachers, and institutions? Discussion Points  How Can AI Enhance Personalized Learning? One of the most significant advantages of AI in education is its ability to tailor learning experiences to individual students. How do you think AI can effectively assess a student's strengths and weaknesses? Are there specific tools or platforms you believe are leading the way in personalized learning?

Hello, Is there a possiblity to get an overview, in for example in Excel, with all the video's with a date when they were last viewed?  

Is there any way to generate a report and export into a spreadsheet all the videos that I have in my account, including the folder name and the date the video was last viewed?I can view this on screen, but I can’t find an option to export what I’m seeing.  Basically, all the columns I can view on screen in the “video” listing under “Media,” exported into a spreadsheet.Thank you.

Is there a way to generate a report that provide individual viewer metrics by each viewer account or id?  Is that a feature or module that needs to be enabled?  Can not figure out how to access this vital information.  Please advise if you have any knowledge or insight.   Thank You!

Getting typescript error:  Cannot read properties of undefined (reading '<playerId>_default')

Brightcove updated its user interface in the last week or so and now I can't get at some of the Analytics data I was frequently using. If you click on any video there's no longer an Analytics tab. Also in the media tab I can no longer select "Views in the last 30 days" or "Last date viewed" to display as fields. Is there still a way to get those features or are they totally gone now? Could they please be added back.